Digital Product Portfolio

Animal Welfare Data Center: Public Data Portal

Product Owner: Animal Welfare Data Center

The AWDC Data Portal is a live, cloud-based dashboard built to turn raw public shelter data into clear, actionable insights. Designed for decision-makers, advocates, and the public, it delivers transparency into one of the most pressing community challenges: overcrowded animal shelters. Instead of static reports, users get an intuitive interface where they can filter, compare, and explore data in real time.

Data Portal

Public Data Pipeline

Our Data Portals bring together disparate data from multiple sources, standardizes it into one intuitive database, and transforms it into clear visuals and actionable insights.

Data-Driven Decisions

Data Analysis Support

We help break down your data into the core metrics that matter, turning them into clear visuals that make analysis straightforward and decision-making confident.

Smart Searching

Custom Search Engines

Our Smart Searches let us build intuitive yet powerful custom data search engines, making it easy to explore complex information and uncover exactly what you need in seconds.

Technologies Utilized:

Automated ELT Pipelines – Python, SQL, and Oracle Autonomous Database orchestrate continuous extraction, loading, and transformation of raw shelter data into a standardized model.
Backend Database Architecture – SQL-driven relational schema designed for high-volume records with optimized indexing and partitioning for speed.
Autonomous Database on Oracle Cloud Infrastructure (OCI) – Fully managed, self-patching, auto-scaling database ensuring reliability and security.
Oracle Object Storage – Raw data files securely stored, versioned, and managed in OCI Storage Buckets for audit trails and reproducibility.
Front-End Application – Oracle APEX front end using PL/SQL, JavaScript, HTML, and CSS to deliver responsive, modern dashboards.

Functionality Highlights

Smart Filter Searching – Intuitive, multi-criteria filters allow users to instantly drill into trends by county, shelter, intake type, outcome type, or time range without reloading the dashboard.
Interactive Visualizations – Dynamic charts, maps, and KPI cards transform raw numbers into insights at a glance.
Capacity & Risk Indicators – Automated calculations highlight overcrowding and length-of-stay hotspots.
Custom Reports & Exports – One-click PDF/Excel exports enable sharing with stakeholders, funders, and policymakers.
Automated Updates – Data pipeline refreshes ensure the dashboard is always current without manual intervention.
Scalable Infrastructure – Built to support growing datasets and new features like predictive analytics models.

Donation Command Center

The Donation Command Center is a modern donor management platform that brings fundraising, donors, and campaigns into one place. Track donations in real time, manage donor relationships, and measure campaign success with intuitive dashboards. Built on Oracle Cloud for speed, security, and scalability.

Command Center

Actionable Team Dashboards

Our Command Center dashboards bring everything into one place, making it easy for teams to stay connected, quickly navigate, share updates, and keep everyone on the same page without extra work.

Automated Tagging

Intuitive Database Design

Smart, intuitive database design powers automated tagging that adapts to fully customizable criteria, letting records organize themselves into meaningful groups and patterns without added effort.

Batch Data Loader

Automated Loading

Apps with our Data Loader makes importing easy—upload a standardized Excel file, instantly spot potential duplicates, and preview records before they’re added to keep data clean and accurate.

Team Calendar

Shared Team Calendar

The Team Calendar brings everyone together—showing milestones and key dates in a shared, actionable view that keeps teams aligned and moving forward with clarity.

Technologies Utilized:

Automated Data Pipelines – SQL and PL/SQL-driven processes ensure donor, transaction, and campaign records are continuously validated, standardized, and integrated into the system.
Backend Database Architecture – Oracle SQL relational schema optimized for donor relationships and transactional history, supporting complex queries with speed and accuracy.
Autonomous Database on Oracle Cloud Infrastructure (OCI) – Fully managed, secure, and auto-scaling database powering the application’s reliability and compliance.
Oracle Object Storage – Securely stores batch uploads, donor data files, and campaign assets in OCI Storage Buckets with versioning and audit capabilities.
Front-End Application – Built in Oracle APEX with PL/SQL, JavaScript, HTML, and CSS to deliver responsive donor dashboards, transaction management, and campaign reporting tools.

Functionality Highlights:

Donor Management – Centralized donor profiles with full giving history, communication preferences, and contact information.
Smart Filter & Search – Easily segment donors and transactions by campaign, donation type, giving tier, or communication preference.
Donation Tracking – Real-time visibility into one-time and recurring donations with automated receipt generation.
Campaign Reporting – Interactive dashboards show performance by campaign, channel, or time period, with drill-down capability.
Batch Uploads – Secure import of donation and donor data from external platforms (e.g., PayPal, Venmo, online banking).
Automation & Workflows – Built-in triggers for acknowledgments, reporting, and donor tier updates.

Service Command Center

The Service Command Center is a secure, cloud-based dashboard designed to centralize operations, monitor service performance, and streamline compliance workflows. Built for organizations managing complex service agreements and strict regulatory requirements, it transforms raw operational data into clear, actionable insights—empowering teams to stay ahead of deadlines, track SLAs, and coordinate seamlessly across departments.

Organization Command Center

Volume and KPI Monitoring

The Organization Command Center delivers an at-a-glance snapshot of SLA performance and service volumes across all clients, with a global drop-down that makes it easy to dive into each client’s overall health.

Client Performance Center

SLA and Cost Tracking

The Client Performance Monitoring dashboard brings SLA performance and job cost savings into clear view, helping teams spot issues early, stay compliant, and maximize efficiency.

Job Details Drawer

Monitor Job Performance

The Job Details Drawer provides a quick view of scheduled jobs, their current status, and overall completion rates—making it simple to track progress at a glance.

User Administration

Manage Users and Roles

The User Management screen puts access control in the customer’s hands, letting admins quickly set up new users, adjust roles, and add multiple team members at once.

Technologies Utilized:

Automated ETL Pipelines – Python and SQL orchestrating continuous extraction, loading, and transformation of client and compliance data.
Backend Database Architecture – Oracle Autonomous Database (ADB) with SQL-driven relational schema optimized for service performance metrics.
Cloud Infrastructure – Oracle Cloud Infrastructure (OCI) hosting with built-in scalability, redundancy, and security.
Object Storage Integration – OCI Object Storage for managing raw data files, audit logs, and compliance records.
Front-End Application – Oracle APEX front end leveraging PL/SQL, JavaScript, HTML, and CSS for interactive dashboards and streamlined workflows.
Custom APIs – REST-based integrations for seamless data exchange with client systems and third-party platforms.

Functionality Highlights:

Centralized Service Monitoring – Consolidates multiple service lines and client accounts into a single, intuitive hub.
Real-Time SLA Tracking – Automatically calculates compliance against service agreements with interactive performance dashboards.
Corrective Action Plan Tracking & Remediation – Log, monitor, and manage CAPs with full visibility into remediation efforts and progress toward closure.
Automated Response Generation – Streamlines the creation of audit and compliance responses with standardized, export-ready formats.
Compliance Workflow Automation – Flags potential risks or lapses and provides audit-ready reporting.
Smart Filtering & Search – Advanced filters allow teams to drill down by client, region, or service type to find exactly what they need.
Collaboration Tools – Shared views and centralized communication channels ensure everyone stays aligned without extra effort.
Custom Reporting & Exports – On-demand generation of Excel, PDF, or dashboard exports tailored to client and regulator needs.